Empowering Data-Driven HR Management

COIN

A Self-Service HR Platform for Siemens Energy

The Challenge

Following its spin-off from Siemens' energy division, Siemens Energy needed a streamlined digital solution to manage HR tasks with a reduced support team. Their goal was to develop a custom-built Self-Service HR platform that connects global teams and supports managers through a unified and accessible tool.

The Solution

In collaboration with Siemens Energy we developed COIN a scalable platform that unifies multiple tools into a single, user-friendly interface. It provides a consistent, seamless experience for HR operations enabling data-driven decision-making and ensuring global transparency.

One touch-point. Many cases.

By consolidating various tools into a single platform, COIN serves as the central hub for managing HR operations on a global scale. It enables managers to handle tasks independently, simplifies workflows and reduces the time and resources needed for training. Furthermore, COIN promotes transparency within the organisation by offering employees clear insights into processes, ensuring alignment across regions and allowing for flexibility to address local needs.

Data driven decisions by default.

COIN leverages a data-driven approach with AI-generated insights to provide critical information and recommendations for objective, fair HR management decisions ensuring equity across the organisation. By surfacing relevant, user-tailored data it enhances transparency and alignment for both managers and employees.

Streamlining complexity.

COIN simplifies Siemens Energy’s complex HR processes by consolidating multiple tools and data streams into a single platform. Offering tailored access points it makes HR tasks more transparent, accessible and efficient on a global scale.The design priorities intuitive navigation, enabling managers to efficiently oversee and handle tasks while ensuring employees can easily access the information they need.

Together with FLUID, we were able to create the best possible user experience for COIN, allowing all different types of users to get information intuitively or handle self-service processes efficiently.

Peter Dodell

Head of Tools & Processes, Global Compensation & Benefits Siemens Energy

Highlights & Capabilities

Creating a unique UX framework.

Given COIN's data-centric nature, representing and structuring these complex processes presented unique challenges for effective UX design. The platform's navigation and information architecture cater to various use cases and workflows, delivering a tailored and intuitive experience for users. A robust design framework facilitated the development and testing of the design.

Strategic collaboration for a scalable future.

A design process embedded within an agile team environment with multiple stakeholders for us meant to quickly develop concepts and low-fidelity prototypes to test their usability and align them with business and product requirements.

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